Privacy Policy
Sedaptogel Platform

Sedaptogel ("we", "us", "our") operates the online gaming and sports betting platform accessible at https://sedaptogel.cam (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect the personal data of individuals ("you", "Player", "User") who register for an account, access our services, or otherwise interact with the Platform.

This Policy is issued in accordance with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, and forms part of your agreement with Sedaptogel alongside our Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy.

If you have questions about how your personal data is handled, you may contact our Data Protection team at any time via 24/7 live chat or by writing to [email protected] (plain text — not a link).

The following definitions apply throughout this Privacy Policy:

• Personal Data: Any information that identifies or could reasonably be used to identify a natural person, including name, identification number, contact details, financial data, or digital identifiers such as IP addresses.
• Processing: Any operation performed on personal data, including collection, recording, storage, retrieval, use, transmission, restriction, or deletion.
• Data Controller: The entity that determines the purposes and means of processing personal data. For the Sedaptogel Platform, this is the operator of https://sedaptogel.cam.
• Data Processor: Any third party that processes personal data on behalf of the Data Controller under a contractual arrangement, such as a payment gateway or KYC verification provider.
• Consent: A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose.
• KYC: Know Your Customer — the identity verification process through which Players submit documentation confirming their identity prior to withdrawing funds.
• Cookies: Small data files stored on your device by your web browser that enable session management, personalisation, and analytics functions on the Platform.

Sedaptogel collects personal data through several channels: directly from you during registration and account management, automatically through your use of the Platform, and from trusted third-party service providers where necessary for KYC compliance and fraud prevention.

Sedaptogel processes your personal data only where a recognised legal basis exists for doing so. The applicable basis varies by processing activity as set out below:

Sedaptogel does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose:

• Payment Processors: Financial data is shared with licensed payment processors handling transactions through DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency networks — solely for the purpose of processing your transactions.
• KYC & Identity Verification Providers: Identity documents and verification data are shared with certified third-party KYC providers engaged to verify your identity in compliance with our regulatory obligations.
• Game Software Providers: Aggregate anonymised session data may be shared with licensed game providers to support technical integration. No personally identifiable data is shared with game providers.
• Fraud Prevention Services: Limited technical data (IP address, device fingerprint) may be processed by third-party fraud detection tools to identify and prevent fraudulent activity on the Platform.
• Legal and Regulatory Authorities: We will disclose personal data to law enforcement, licensing regulators, or other competent authorities where required to do so by law, court order, or regulatory direction — without prior notice to the affected Player where disclosure obligations apply.

Sedaptogel retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for such additional periods as required by applicable legal, regulatory, tax, or accounting obligations.

• Active Account Data: Retained for the duration of your account and for a period of five (5) years following permanent account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC Documentation: Identity documents are retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction Records: Financial transaction records are retained for seven (7) years from the date of the transaction for audit and regulatory compliance purposes.
• Support Communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or for two (2) years of account inactivity, whichever occurs first.
• Technical & Log Data: Server logs and technical session data are retained for a maximum of twelve (12) months and then routinely purged.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with any individual.

Sedaptogel implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• Encryption in Transit: All data transmitted between your device and the Sedaptogel Platform is encrypted using industry-standard TLS 1.2 or higher (256-bit SSL).
• Encryption at Rest: Sensitive personal data stored on our servers — including financial records and KYC documents — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis, with role-based access controls and audit logging.
• Password Security: Account passwords are stored as cryptographically hashed values. Sedaptogel staff cannot retrieve plaintext passwords under any circumstances.
• Penetration Testing: Our Platform undergoes regular security assessments and penetration testing by qualified third-party security professionals.

In the event of a data breach that poses a risk to your rights and freedoms, Sedaptogel will notify affected individuals and relevant authorities in accordance with applicable notification obligations within the timeframes required by law.

Sedaptogel uses cookies and similar tracking technologies to operate and improve the Platform. Cookies enable essential functions such as session management (keeping you logged in), security features, and preference settings. They also allow us to understand how Players navigate the site and identify areas for improvement.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the Platform, but may affect certain functionality such as remembered preferences. Most modern browsers — including those commonly used by players in Malaysia — provide straightforward cookie management controls in the settings menu.

Subject to applicable data protection law and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in relation to your personal data held by Sedaptogel:

The Sedaptogel Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. The minimum age requirement is enforced through mandatory KYC identity verification, which requires all Players to submit government-issued identification confirming their date of birth before they may deposit funds or place wagers.

Where Sedaptogel discovers or suspects that personal data has been collected from a person under the age of 21, the relevant Account will be immediately suspended, all associated personal data will be deleted in accordance with applicable law, and any funds deposited will be returned to the verified originating payment method.

Sedaptogel operates under international online gaming licensing and may transfer personal data to, and store it in, countries outside Malaysia. Where such transfers occur — for example, to KYC verification providers or payment processors operating internationally — we ensure that appropriate safeguards are in place to maintain a level of data protection equivalent to that required by applicable international standards.

Safeguards for international data transfers may include: standard contractual clauses approved by relevant data protection authorities; transfers to countries recognised as providing an adequate level of data protection; or transfers subject to binding corporate rules where applicable. You may request further information about specific transfer safeguards by contacting our Data Protection team.

Sedaptogel reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page will be revised each time a change is made.

Where amendments are material — meaning they affect how your personal data is used in ways that may impact your rights — we will provide advance notice via your registered email address or through a prominent in-account notification. Your continued use of the Platform following notification of such changes constitutes acceptance of the revised Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how Sedaptogel protects your personal information.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by Sedaptogel, please contact our Data Protection team through the channels below. We are committed to responding to all privacy-related enquiries within 30 days.